Contact Us

Say hello we'd love to assist you

Have a question about our products, your order, or just want to say hello? Reach out to our customer experience team by filling out the form below, clicking the chat button, or sending us an email. For answers to common questions, check out our FAQ below.

How to reach us

Customer Support

For product questions, shipping, returns, or order assistance, contact our support team at hello@nordblooms.com.

Business Inquiries

For partnership opportunities or business-related matters, email us at business@nordblooms.com.

PRESS REQUESTS

For media inquiries and press opportunities, reach out to press@nordblooms.com.

COLLABORATION

Interested in partnerships or working with us as a creator? Contact partnerships@nordblooms.com.

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Frequently asked questions

What is the fastest way to reach Nordblooms?

For urgent order questions or delivery updates, please call or text our team at our business number during working hours. For general inquiries, fill out the contact form and we typically respond within 12–24 hours.

Where do you ship?

Nordblooms ships nationwide across the United States. Shipping costs are calculated at checkout based on your specific location.

Do you offer same-day delivery?

Yes, we offer same-day delivery for customers in New York. To qualify, orders must be placed before 11:00 AM (EST), Monday through Sunday. Orders placed after this time will be delivered the following business day.

How long does shipping take?

For standard orders, we process and ship within 2 to 5 business days. Once shipped, please allow 5 to 7 business days for delivery, depending on your location.

Are Nordblooms real flowers?

Yes! Nordblooms are 100% real, natural flowers harvested at their peak bloom. They undergo a special bio-preservation process using a plant-based solution that allows them to maintain their soft texture and fresh-cut look for up to a year.

How do I care for my preserved flowers?

To keep your blooms looking their best for a year or more:

  • Avoid water: Keep them strictly dry.
  • Avoid direct sunlight: Prolonged exposure may fade the colors.
  • Climate control: Keep them away from air conditioning vents or heaters to prevent them from drying out prematurely.
  • Handle with care: The flowers are delicate; avoid touching the petals excessively.
Do I need to water my arrangement?

No, please do not water your Nordblooms. Our preserved flowers are maintenance-free and require no water or sunlight.

Do you offer corporate gifting or events?

Absolutely. We specialize in sustainable floral installations for hotels, offices, and retail spaces, as well as corporate gifting. For business inquiries, please reach out to business@nordblooms.com.

Still have questions?